It’s important to remember that not all cleaners are created equal. There are companies that are inexpensive, others that use commercial cleaning equipment (and some who don’t), and still others that charge a lot. Finding a commercial cleaner who you can trust and who does a good job is the key. We’ve listed some of the most important factors to consider when hiring a commercial cleaning service.
Request A List Of Commercial Cleaners
You can start by asking your friends, co-workers and neighbors for recommendations. Ask them if there is a company they’ve used before and would recommend.
Ask for recommendations of cleaning companies who have dealt with similar issues (e.g., beverage stains) or other problems. foot traffic stains, air quality, dust, odors, etc.)
Reviews of Commercial Cleaners
You’ll want online reviews after you have checked out the references you received from commercial cleaners. Online reviews should be available for any commercial cleaners in West Auckland. It can be very helpful but it can also be confusing and overwhelming at times. You can use these guidelines to sort through the reviews.
- A commercial cleaner that has a overwhelmingly positive or a negative review could be a fake. So, take this into consideration.
- Take note of the commercial cleaners who have received many reviews. If a commercial cleaner has a lot of positive reviews and 4.5 or 5 stars, it is likely that they are legitimate.
- Watch out for reviews comparing their experience to other commercial cleaners. These details will add credibility to the reviewer if they have actually hired a commercial cleaner in your area.
Here are some examples of reviews that have been validly conducted on commercial cleaners.
“Gina washed high-end oven racks for my benefit. She promised to return them to me Monday after picking them up on Thursday. She called me on Saturday, the day before Easter and asked if I could get them back. Under promise and overdeliver!! Professional and trustworthy. Prices are reasonable. I was satisfied with the quality of work. “She did a fantastic job and we’ll be using her again!”
“Very professional, conscientious and reliable company.” The cleaning was exceptional. Was concerned if there was anything that I didn’t like or wanted to add. “I highly recommend this service!”
“I needed cleaning the same day and was in a hurry. The owner was very friendly and accommodating. He was able set up an same-day appointment. He called again to confirm the arrival time of the cleaning lady. She arrived on time and was professional, courteous and thorough.
Commercial Cleaner References
After you have collected referrals and reviewed online reviews, you should call the company and ask for at least two recent references. They should be customers that they have worked for in the last month. You can also ask for references on specific issues such as foot traffic stains or beverage stains. Also, you may want to inquire about air quality issues, odors and dust, or general commercial unit problems. You can ask commercial cleaners references the following questions:
- What did the commercial cleaner do? You can gauge the size of the project by comparing the issue to a small or large commercial unit. Did you have issues with air quality, dust or foot traffic stains? Or was it just a general commercial unit issue?
- A contract detailing the work was provided by the commercial cleaner? What methods are they using, what issues might arise, etc.?
- What was your experience with the cleaning staff? Professional, clean, friendly? What are your priorities?
- Is the cleaning job completed according to the budget agreed upon?
- What was your experience with the commercial cleaners? What was your experience?
- Would you use the same commercial cleaner again?
Commercial Cleaning Company Licensed and Insured
You don’t want to hire a commercial cleaner who isn’t a licensed business or doesn’t have insurance. Do not take for granted that commercial cleaning services should be insured, bonded, and licensed.
Commercial cleaners who do not hold a license are more likely to try and cut corners, as they know they will not be held accountable for the work they perform. It is illegal to operate without a permit.
Commercial cleaning professionals will not hesitate to show you the licenses, insurance and documents necessary for their business.
Last Notes for Hiring a Professional Cleaner
Hiring a professional cleaner may seem difficult at first. But, following these tips will help you get started. It may take several different commercial cleaners before you find the perfect one. And when you do, don’t ever let go of them!